Policies

COVID-19 UPDATE: Due to COVID-19, some third party manufacturers have seen a slow down in production of some parts. Because of this, some items we normally have readily available are now being purchased on a backorder basis. If you need a part immediately, please reach out to our sales team to assure the item is indeed in stock before ordering.

SHIPPING UPDATE: Due to high order volume, please allow 5-business days for processing. We strive our best to have each and every non build-to-order item in stock, or available within 24-48 hours upon purchase. If you need a part immediately, please reach out to our sales team to discuss your needs before ordering.

LOST PACKAGES: Due to an increase in package delays and lost packages with carriers, we will not be able to offer any sort of direct reimbursement for lost packages. Any reimbursement would come directly through the chosen carrier and at their discretion.

Return Policies

-All custom and drop-ship items are non-refundable.

-All used/consignment items are bought as-is/where is with no warranty given or implied.

-All items produced by third parties shall handle warranty items directly, not by Modern Racing.

-Due to the unusual conditions of racing, all warranty parts are subject to inspection before issuing repair, replacement, or refund and are subject to the discretion of the inspector.

-All returns must be authorized with an RMA#, unused, and may be subject to a restocking, repackaging, and/or credit card processing fee of up to 15%.

-All returns must be made within 30 days of the invoice date, by the initial purchaser.

 

Estimate And Quote Policies

-Any additional work added to the job/project not stated in the original estimate negates the original estimate of labor and/or timeframe of completion

- All estimates are subject to exceed quote by 10% without customer consent.

-Any additional work added to the job/project not originally stated in the estimate is subject to the same 10% fluctuation in cost without customer consent.

-Customer payment schedule is based off of the total estimate, as follows: 10% non-refundable deposit to lock in drop-off date on calendar. 100% of parts 30-days or more before scheduled start date. 50% of labor on or before drop-off date. Remainder of balance upon completion.

 

Shipping and Payment Policies

-Finance charges of 1% per month will be added to all outstanding invoices 30-days or older.

-Free standard shipping is available only to qualifying purchases in the continental United States.

-Extra freight may be required on hazardous, heavy, and/or oversized objects such as fuel cells, race seats, batteries, wheels and tires, etc. and are not eligible for free shipping. It is possible these extra fees may not be able to be calculated until after checkout.

 

Limited Warranty Information

Modern Racing offers a 90-day limited warranty on all Modern Racing products against defect in material and/or workmanship. This warranty is strictly limited to repair or replacement of the defective product. This warranty does not apply to items that have been (a) subjected to adverse conditions such as (But not limited to) improper installation and/or adjustment, misuse, accident, exposure to chemicals and/or contaminants, or neglect; (b) use in an application other than the one specified by Modern Racing; or (c) modified or altered in any way.

Because Modern Racing has no control over the installation of its products, it is up to the customer to ensure safe and proper installation and operation of all Modern Racing products.

Modern Racing requires an RMA before providing any repair work. Final warranty determination will be in the sole discretion of Modern Racing. Modern Racing is not responsible for: (a) actual or alleged consequential or other damages incurred by the use of any Modern Racing product; or (b) actual or alleged labor, shipping, transportation, or other incidental charges.

The product accompanying this document is legal only for off-highway use and racing and is not liable for any compliance issues regulated by any country, state, province, etc.

All Modern Racing warranties are extended to the original consumer only and are non-transferable. Modern Racing offers no other warranties given or expressed beyond this limited warranty.